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    New Bold360 Enhancements & Capabilities – October 2018

    We’re excited to announce some new enhancements and capabilities that we recently rolled out for Bold360. These new features enable you to be there when your customers need you most, even if it’s after hours or in a language you don’t understand. Included in this release is:

    • Proactive AI Chatbot
    • New Conversational Languages & Translations
    • Carousel Card Builder
    • Monitor View Enhancements
    • Additional Improvements

    While some of these new updates are specifically for Bold360 ai customers only, we wanted to make sure everybody was aware of all of the new updates.

    To learn more about these new enhancements, check out our on-demand webinar: Stop Waiting and Start Engaging with the New Bold360 Capabilities

    Or check out our What’s New – October 2018 Edition page for more details on this release.

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